For your reading pleasure over the festive season 2016-2017. Please click on each slide below to view a readable version. Happy holidays!
Who we serve
We serve you; school leavers aged 18-29, who have the legal right to work in Tonga.
All visitors are also welcome to use the services for Job Seekers at TYEE Career Centre.
What we do to help you
Do you want to find a job, or return to the workforce, apply for a Scholarship, or enter a University but you don't know how to start, lack of information, no access to support, or you don't have the courage to get there?
TYEE Career Centre is here to help you. We have established our service in the Tonga market to helping you by bridging the gap between job seekers, employers and economic opportunities. We can certainly help you with the following services
How to contact us
For a confidential one on one session and details do not hesitate to contact our Career Centre Team.
We are located on the First Floor of the
Free Wesleyan Church (FWC) Commercial Building
Salote Road, Fasi mo e Afi, Nuku'alofa, Tonga.
Tel: +676 770-6340 / 842-5259
Monday to Friday: 9am - 4pm
Follow Us on Facebook and Twitter.
So you have done years of hard work in your studies at school and now you have finished from school and still looking for a job, right? The question is what's next on the job front. In this blog we wish to bring the hospitality sector closer to home and closer to our hearts with a closer look at some of the basic industry background for our job-seekers and parents information.
Note to parents: you are hoping that when your daughter or son finished from college or their first semester in a Tertiary level study at the age of 18-29, that they'll want a casual job to kick start their career journey with, right? And you want to see them take their first new steps into independence, employed and being productive, right?
You want to see them learn new skills and gain good experiences just like what you have taught to them at home, right? I am sure that's not the case for many of you. Here are a few of what staff from the sector say what they like and don't like!
I enjoy working with food as it gives me the pleasure and opportunity to be creative and expressive in my job." AL, Trainee Chef
When working with people, no two days are the same. Different problems and tasks always arise, and the need of each individual frequently change. I have to be flexible in order to accommodate customer requirement." FM, Customer Service
There's a lot of pressure in my job to get certain things right, but I like working in a challenging and heated environment." ST, Sous Chef
I don't like my housekeeping job, i.e. making the beds and general house cleaning, folding the washing and ironing the bed linens. I don't clean, do laundry and make beds like this at home." AH, Trainee Housekeeping
Ensuring customers feel welcome and comfortable is the most important part of my job. This starts with simple things such as a smile on arrival." MM, Hotel Front Desk Reception
The hospitality industry is the art of catering for some people in some form. This could involve working with food, entertainment, accommodation, travel and more. This sector in general heavily revolves around customer service and the experience of the consumers.
You don't necessary need a Bachelor Degree to join this sector either as a wide range of entry-level roles are on offer in hotels, kitchen, restaurants and the like. Most colleges offer vocational courses or apprenticeship on variety of subjects including chef apprenticeships, hospitality services, as well as courses in catering skills. Most tertiary and universities offer courses and relevant diplomas and degrees that can lead you down a certain career route; culinary art, food technology or travel and tourism. Other degrees can be transferrable to this sector such as business and management.
The industry trend, latest technology and online platforms also have its affect on the hospitality sector. Their advances always signify changes to a wealth of sectors and the hospitality sector is no exception. For example the Airbnb and other major global and domestic online marketing sites which connect those with a spare room with those who are looking for a place to stay on top of direct booking with hotels and resorts. Sites like these have changed the way traditional method and transactions are completed, allowing trade to excel for independent and small hospitality business owners. In fact, widespread internet use has prompt the hospitality sector to adapt to industry trends and work differently as a whole if they want to compete in a market that is so small like it is here in Tonga.
Most customers and tourists will visit these sites such as Trip Advisor for customers' reviews prior to visiting a hotel, resort and restaurant. This means to us in the sector for both owners and staff that the customer experience has become even more vital to not only your business and staffing requirements, but also to the sector development in Tonga as a whole.
what roles can you find in hospitality?
With the South Pacific Games (SPG) being confirmed for Tonga to take place in 2019, and in leading up to that big international event we are expecting a rise in job vacancies in the sector, in addition to other local and regional seasonal events that are currently on-going. Despite of the challenges facing the sector, there are 3 out of 10 people employed in Tonga's Hospitality & Tourism. About 12% of Tonga's workforce are employed in this sector, and this industry contributed about 24% of the total Tonga jobs growth last year. This means there is so much more to hospitality for you to embrace as a career path in a limited job market like Tonga. If you can secure a job in this sector in Tonga, you can do well in any job anywhere outside of Tonga, and this is our challenge to you!
The answer is, there is a skills gap that is threatening the sustainability of our local businesses not only here in Tonga but also around the world. And this is where TYEE identified the need for our youth school-leavers. That there is a need for our youth to be well supported and prepared by bridging that much needed gap so they can make their transition from school, and out of school to work and be counted in the workforce.
Having recently expanded our TYEE services to provide a Full Recruitment Service; TYEE RECRUITMENT, and at it's core, the skills gap is an education issue on top of our very own culturally driven mind-set and attitude towards our youth, society, life, work, business and money in general.
TYEE Work Readiness with Basic Life skills Training Program is designed for you as youth which is an important sector that makes up 32% of the total population in Tonga. Youth are in the heart of our society today. Youth are not adults yet, they are not kids anymore and they are asking us for support and opportunities. Every youth needs a champion so they can grow, lead and prosper. Every young woman and man in Tonga deserves that opportunity.
This program is directly in support of driving one of TYEE's core objectives; to build the confidence and capacity of youth to embark on their journey to make a life they aspire to live through appropriate and relevant connections to work readiness-life skills training opportunities, employment, entrepreneurship and mentorship support;
Twenty Youth Trainees per training cycle were selected to participate in our second training cycle from 19th-29th September 2016. This is made possible for TYEE with the kind assistance of the Tonga Business Enterprise Centre through the NZAID Programme.
TYEE would like to CONGRATULATE all our Trainees from the September 2016 intake. They have successfully made it to the end of the program today. "The program of the training course was an eye opener, very interesting and a breakthrough for me", -ATupou, Trainee.
To the Trainees; "your 100% effort, commitment and investment in yourselves within the past two weeks go to show the true spirit of our young Tongans. Be the best you can ever become and remember; to be yourself, do not give up, and dreams don't work until you do". - Lusia Latu, Trainer.
Acknowledging Sela Bloomfield (representative of TYEE Board), Doreen Lemoto, GP Tonga and to the TBEC Manager and Team for their support. Last but not the least to the staff of TYEE Office.
TYEE Second Training Cycle: September 2016
TYEE First Training Cycle: July 2016 Trainees with close to 100% success rate in employment placements. (Guest speaker, Mr. Jamie Walker)
It does not seem like long ago since you put on that cap and gown and threw your mortar board in the air; and that's because it wasn't. Whether you are High School, Tertiary or University Graduates the rules of the game for jobseekers and graduates are the same, unless if looking for work is not an option for you. It's been a long, hot summer, but now it's time to settle down and suss out what is next on your career horizon. So where do you begin? Here are our four top suggestions to get you started.
Know Your Worth
So, you have come this far. Some of you are still undecided whether to look for a job, whether you have the ability to start your own business, or like most graduates - stay home and have a two-four years holiday! The choice is yours. But when you first place your foot on the career ladder, it’s important to have a vision of not only what you want to do, but what you have to offer. In order to sell yourself, you have to know exactly what you’re able to provide a company with. Starting out on your job search this way will give you a valuable perspective – tackling it from the eye of a recruiter, rather than just considering how a job will benefit you. Keeping this in mind when you write cover letters and applications will help you to present yourself as the missing piece that will fit in their puzzle.
Prepare Your CV
You’re a graduate now therefore you need a professional graduate CV. What is a professional graduate CV, you ask? It needs to highlight both your academic achievements and your experience. Alongside stating your degree and its classification, include the names of any modules you took which will help you in a professional scenario of the job you are looking for. It helps employers a great deal if you can give your degree some context, as it will enable them to envisage you in a specific role. When including your experience, put the most relevant first, such as any placements or voluntary roles you’ve completed. After this, include other roles you’ve had that may be less relevant. At TYEE Career Centre we provide services for Jobseekers and Graduates tailor to fit each individual's circumstance. Ask, and you will receive. Seek, and you will find. Knock, and it will open unto you. For more details you can check it out on this link: http://www.tyeetonga.org/career-centre.html
Build Your Personal and Professional Brand
It starts within You, and how well you know yourself. A big part of promoting and selling yourself, especially as a graduate, is about building your personal brand. This will always depend heavily on the type of industry you are looking to work in. If it’s corporate, everything you present must be smart, sleek and professional. This has to ring true from your CV down to your LinkedIn profile and others. If you’re looking for a creative role, a more casual profile often suits, as long as it’s still sensible. Also be aware of your social media profiles: their content, how visible they are and how they may portray you to a recruiter. Remember, some recruiters would ‘pre-judge’ you from what they’ve heard from others, or seen on social media and public places rather then getting to know you as a real person first. So, start acting your age and pull up your socks if you want people to take you seriously.
Expose Yourself In A Professional Manner
Exposing Yourself? Not like that. As a jobseeker and a graduate, you need to make yourself and your CV as easy to find as possible. Maximise all opportunities by creating a well-maintained LinkedIn profile, running a professional Twitter account and providing your CV on various jobs that you see fit. The more exposure you obtain the better. It’s a good idea to regularly update your CV rather than just doing it once. For jobs and assistance with your job application you can always check-in with TYEE.
Jobseekers, let's get the good news rolling for you. In this day and age there are a countless of different ways to find a job. The success of one method over another is hard to measure as so many factors (industry, job type, location, etc) can affect a job search. So let's take a look at our guide to finding a job to see which approach suits you best.
Yay, you've found us, that's good enough to start with. A job board is either a physical or electronic locations on which job opportunities are posted. You may have heard of about two, three, or none of them but there are a few job boards here online and out there if you look hard enough. With the ability to refine your job search by industry, job title, salary, location and more, a job board search can be a great way of finding vacancies that are directly related to you. Unfortunately, for jobseekers some hiring managers use just one job board to advertise their vacancies. Assuming the same results will crop up on a different job board means you could be missing out. To combat this, use a job board which could help you search across several companies all at once such as radios, newspapers, websites, online media such as Matangitonga Online, social media such as facebook and TYEE JOB BOARD on here.
We know this method is still very new to a lot of our Tongan people. Hey, don't let that haunt you to nowhere! Signing up to a recruitment agent is a good way of finding a job. TYEE can support this method as we are right here in the industry and we have proven it to work with over 120 new employees being hired in the last year 2015 alone from us to fill variety of positions across industries in Tonga. The good news there is less effort on your part in terms of searching for roles. There is also the potential to be put forward for unadvertised vacancies and some companies will go straight to an agent like us rather than advertising for candidates themselves. However, it is important to realise that some of the control has been taken out of your hands, with recruiters deciding which vacancies they will put you forward for. If signing up to an agency try searching for the jobs that are specific to your industry to save you from being contacted about jobs that are irrelevant to your requirements. If you are not sure of what to do, check in to TYEE RECRUITMENT for a friendly chat. We are here to help.
We are in the tech savvy day and age and if you are not on LinkedIn yet, you are really missing out. There are lots of recruiters who use it to find candidates and companies will often post their vacancies in the hope of finding someone without using the expense of costly media advertisement. The more you fill out your profile in details the more suggestions LinkedIn will send you when companies are using their site to recruit staff. Furthermore connecting with relevant people in your industry helps you to network with professionals who might be interested in hiring or recommending you for a role. All in all it pays to be on there, so get involved!
Job seekers listen up, don't be shy. Speculative applications have the potential to be hugely successful way of finding a new role. Some companies don't publicly advertise their vacancies, so there are jobs out there that we simply cannot find. Sending a CV and a cover letter to a company you would like to work for can lead to a few potential outcomes; the worst being that the company does not process your CV. However they might keep it on file and hopefully they would contact you when a job vacancy arises. In some cases, if they like you too much they may try and find a job vacancy just for you. So, don't underestimate this method of speculative application and make yourself stand out. No matter which method works for you, taking the initiative to apply for a job in a company that you like proves that you are keen to work for that company and it gives a good impression of you as a candidate. Make a difference today.